FAQ

Please note that preorders are expected to be shipped out within 4-8 weeks. Your support through preorders allows us to keep creating and growing—thank you for your support!

Yes, we offer virtual consultations and distance healing sessions. Whether you're looking for an herbal consultation or energy healing, we can connect with you virtually via video calls or by phone. Healing energy can be transmitted across any distance, so you can experience the benefits no matter where you are.

Energy healing is a holistic practice that aims to channel healing energy into a person's body to restore balance and promote overall well-being. It can help reduce stress, alleviate pain, and enhance emotional and mental clarity. By working with the body's energy systems, energy healing techniques like Reiki and chakra balancing can support the body's natural healing abilities.

As a small business and startup, preordering helps us provide the best experience for our customers while ensuring we stay efficient and sustainable. Preordering allows us to better understand demand, so we don’t over-purchase materials or create excess stock. This also means we can be more mindful with our resources, ensuring everything is made with care and attention to quality. Additionally, preorders help us secure the materials needed to craft your products, ensuring we can deliver on time and without delay. Your support through preorders allows us to keep creating and growing—thank you for being part of this journey!

At Mad Naturals, we believe in being transparent with our customers about the pricing of our products. Every product we offer is created with care and attention to detail, ensuring you receive the highest quality, holistic solutions for your well-being. Here's a breakdown of how we price our products: 1. Labor Costs Each product we make requires time and effort, and we believe in valuing that time. Our team, including our founder, Madelyn, puts in the work to ensure each product meets our high standards. We aim to pay ourselves a fair wage for the hours spent crafting your products. For example, if it takes an hour to create a batch of our herbal tea, we include that time in the product's price at the minimum wage rate. 2. Material Costs We use premium ingredients, sustainably sourced herbs, and packaging that supports our eco-friendly values. The cost of these materials varies by product but is always considered when setting our prices. For example, the cost of the herbs, packaging, and any additional ingredients like honey or ginger are calculated to ensure we can continue providing high-quality, natural products. 3. Markup We want to ensure that our business is sustainable and that we can continue to offer you the best products possible. That’s why we apply a markup to cover operating costs (like website maintenance, shipping, and marketing) and to ensure we are making a fair profit for our hard work. Our markup typically ranges from 50% to 100% based on the type of product, helping us balance affordability with quality. 4. Why It’s Worth It When you purchase from Mad Naturals, you’re not just buying a product—you’re supporting a small business that is committed to sustainability, health, and transparency. Each item is crafted with intention and care, using premium ingredients that align with your holistic health journey. By paying a fair price, you’re helping us continue to create products that help you feel your best, inside and out. Thank you for supporting Mad Naturals. If you ever have any questions about our pricing or products, don’t hesitate to reach out—we’re always happy to chat!

Herbal remedies can help support the respiratory system by soothing inflammation, easing congestion, and promoting clear airways. As a Respiratory Therapist, I recommend herbs like eucalyptus, peppermint, and thyme, which have been used for centuries to help with common respiratory conditions like colds, asthma, and bronchitis.